Home 


 PENNSYLVANIA SUSQUEHANNA DEPOT 
SSA Services Contact Info


1-800-772-1213
 

Local Social Security offices are offering more in-person appointments and have resumed in-person service for people without an appointment1.

As we expand in-person service, we expect our offices to be very busy. We strongly encourage you to continue to go online, call us for help, and schedule appointments in advance.


The best way for people with access to the internet to get help from Social Security is online at ssa.gov.
If you cannot use our website, call our National 800 Number (1-800-772-1213) or your local PENNSYLVANIA Social Security office for help. For quicker access to a representative at our National 800 Number, try calling early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time). We are also less busy later in the week (Wednesday to Friday) and later in the month.
If we are unable to help when you call our 800 number or local office, we will schedule an appointment for you by phone or in-person.
We may need to schedule you for an appointment at a later date or call you back to provide the service you are requesting.
The number of people a local office can help in person will depend on local health conditions and other factors.

What you should know before you visit
If you visit an office, please keep these very important points in mind:

  • You must complete a self-assessment checklist to see if it is safe for you to enter an office.
  • Everyone must wear a mask. We will provide a mask if you do not have one.
  • Hand sanitizer is available.
  • You may need to wait outside because space in our offices may be limited. Please plan for the weather.
  • We ask that you come alone unless you require help with your visit. If you require help, we can only permit one adult to join you. Children are allowed.
  • If you do not have an appointment, you should expect long lines, especially during the busiest times in our offices: Mondays, the morning after a Federal holiday, and the first week of the month.

How to Find SSA Locations Near SUSQUEHANNA DEPOT PENNSYLVANIA?

 

The United States Social Security Administration (SSA) [2] is an independent company of the U.S. federal government that administers Social Security, a social insurance coverage program including retirement, disability and survivor benefits. To get approved for the majority of these benefits, many employees pay Social Security taxes on their profits; the plaintiff's benefits are based on the wage earner's contributions. Otherwise benefits such as Supplemental Security Income (SSI) are provided based on requirement.

How can I get assist from Social Security in PENNSYLVANIA?

We are here to assist by continuing to provide the important services you require. We wish to assist you as quickly and safely as possible.

Please visit our webpage How to Get Help from Social Security to learn:
The best ways to get help from Social Security.
What you should know before you visit a Social Security office, so we can help you safely.
Innovative options that could help you have your hearing sooner if you are appealing a decision.

 

What should I do if I get a call declaring there's an issue with my Social Security number or account?

If there is an issue, we will mail you a letter. Generally, we will just contact you if you have asked for a call or have ongoing organization with us. The most recent fraud trick of utilizing robocalls or live callers has increased. Scammers pretend to be government employees and claim there is identity theft or another issue with ones Social Security number (SSN), account, or benefits.

Scammers may threaten arrest or other legal action, or may offer to increase benefits, protect assets, or resolve identity theft. They often demand payment via retail gift cards, wire transfers, pre-paid debit cards, internet currency, or mailing cash.

Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

We may call you in some circumstances, but will never:

  • Threaten you.
  • Suspend your SSN.
  • Demand immediate payment from you.
  • Require payment by cash, gift card, pre-paid debit card, internet currency, or wire transfer.
  • Ask for gift card numbers over the phone or to wire or mail cash.
  • Ask for personal details or banking information to give you a Cost-of-Living Adjustment (COLA).
  • Don’t be fooled! You should look out for:


A caller saying there is a problem with your SSN or account.
Any call asking you to pay a fine or debt with retail gift cards, wire transfers, pre-paid debit cards, internet currency, or by mailing cash.
Scammers pretending they’re from us or another government firm. Caller ID or documents sent by email may look official but they are not.
How to protect yourself and your family!

If you receive a questionable call, hang up, and report the call to our Office of the Inspector General.
Don’t return unknown calls.
Ask someone you trust for advice before making any large purchase or financial decision.
Don’t be embarrassed to report if you shared personal financial information or suffered a financial loss.
Learn more at oig.ssa.gov/scam.
Share this information with friends and family.
Learn more about fraud prevention and reporting at https://www.ssa.gov/fraud/.

How do I change or correct my name on my Social Security number card?

If you legally change your name because of marriage, divorce, court order or any other reason, you must tell Social Security so you can get a corrected card. You cannot apply for a corrected card online. The same applies once you receive the I-766 card, Employment Authorization Document (EAD), from the U.S. Citizenship and Immigration Services (USCIS). See Defining the legal Name for an SSN.

To get a corrected Social Security card, you will need to:

  • Show the required documents. You will require proof of your identity. Often you likewise may need to show your current U.S. citizenship or lawful noncitizen status. See Learn What Documents You Need to learn more. Under the heading, Type of Card, choose Corrected for a list of the files you need.
  • Note: If you are a U.S. Citizen, applying for a replacement SSN card, and choose to mail your application to your local office, you may utilize original or certified copies of secondary evidence of identity such as:
  • A marriage document showing your name and either date of birth or age (just when sent to support the application for a name modification).
  • A U.S. civil servant identification card.
  • A non-government employee identity card/badge card showing your name and either a photograph or your date of birth.
  • A health insurance card or U.S. Medicaid card revealing your name and among the following:.
  • Date of birth.
  • A photograph.
  • A school identity card.
  • A school record or transcript (for the current school year) revealing your name and among the following:.
  • Date of birth.
  • A photograph.
  • A life insurance policy showing your name and age or date of birth.
  • Note: U.S. Citizens getting a replacement SSN card are not needed to submit original main evidence (e.g. driver's license, state ID, U.S. passport), for mailed applications.
  • Fill out and print an Application for a Social Security Card.
  • Contact your local Social Security office or your local Social Security Card Center to learn your submission choices.
  • For complete directions, please go to our Social Security Number and Card page.
  • To learn more, read our pamphlet, Your Social Security Number and Card.

How do I apply for a replacement Social Security number card online?

You can use your personal my Social Security account to request a replacement Social Security number (SSN) card online if you:
 

  • Are a U.S. citizen age 18 years or older with a U.S. mailing address.
  • Are not asking for a name change or any other change to your card.
  • Have a drivers license or a state-issued identification card from among the taking part states or the District of Columbia.

You should then:

Log in to your personal my Social Security account.
Select "Replace your Social Security Card".
Answer the screening questions to confirm eligibility.
Enter personal information such as name, SSN, date of birth, address, and state driver’s license or ID information.
If you are a U.S. citizen, but have not gotten a replacement SSN card or name change recently, you may not be eligible to use the online replacement card application in my Social Security. Non-citizens are not eligible to use the online replacement card application.

How can I get a Social Security Statement?
You can get your Social Security Statement online by utilizing your personal my Social Security account. If you don't yet have an account, you can quickly produce one. Your online Statement offers you secure and practical access to estimates for retirement, special needs, and survivors benefits you and your family may be qualified for. It also reveals your earnings history.

To set up or use your account to get your Statement, go to Sign In Or Create An Account.
We also mail paper Statements to workers age 60 and older 3 months before their birthday. This is if they don’t receive Social Security benefits and don’t yet have a personal my Social Security account. Workers who don’t want to wait for their scheduled mailing can request their Statement by following these instructions. The Statement will arrive by mail in four to six weeks.


 

What should I do if I get a call claiming there's an issue with my Social Security number or account?

If there is a problem, we will mail you a letter. Usually, we will just contact you if you have requested a call or have ongoing business with us. The latest scam trick of using robocalls or live callers has increased. Fraudsters pretend to be government employees and claim there is identity theft or another issue with ones Social Security number (SSN), account, or benefits.

Fraudsters might threaten arrest or other legal action, or might offer to increase benefits, safeguard assets, or fix identity theft. They frequently demand payment through retail gift cards, wire transfers, pre-paid debit cards, internet currency, or mailing money.

Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
We may call you in some situations, but will never:

 

  • Threaten you.
  • Suspend your SSN.
  • Demand immediate payment from you.
  • Require payment by cash, gift card, pre-paid debit card, internet currency, or wire transfer.
  • Ask for gift card numbers over the phone or to wire or mail cash.
  • Ask for personal details or banking information to give you a Cost-of-Living Adjustment (COLA).

Don’t be fooled! You should look out for:

A caller saying there is a problem with your SSN or account.
Any call asking you to pay a fine or debt with retail gift cards, wire transfers, pre-paid debit cards, internet currency, or by mailing cash.
Scammers pretending they’re from us or another government agency. Caller ID or documents sent by email may look official but they are not.
How to protect yourself and your family!

If you receive a questionable call, hang up, and report the call to our Office of the Inspector General.
Don’t return unknown calls.
Ask someone you trust for advice before making any large purchase or financial decision.
Don’t be embarrassed to report if you shared personal financial information or suffered a financial loss.
Learn more at oig.ssa.gov/scam.
Share this information with friends and family.
Learn more about fraud prevention and reporting at https://www.ssa.gov/fraud/.


How do I replace a Social Security number (SSN) card for a child living in PENNSYLVANIA SUSQUEHANNA DEPOT or throughout the state of PENNSYLVANIA?

To replace an SSN card for a child:
Step 1: Provide evidence to prove the child’s:

Identity.
U.S. citizenship if you have not established the child's U.S. citizenship with us.
Immigration status if the child is not a U.S. citizen.
See Learn What Documents You Need for more information and read our Coronavirus (COVID-19) information page to learn about changes to SSN card requests during the COVID-19 pandemic.

Step 2: If you are filing the application on behalf of a child, you must also provide evidence to prove your:

Identity.
Custody/relationship to the child.
Authority to sign the application on behalf of the child.
If you are mailing in the application, and the child is a U.S. citizen applying for a replacement SSN card, you are not required to submit original primary evidence of identity for yourself (e.g., driver's license, state ID, U.S. passport).

See Learn What Documents You Need for more information and read our Coronavirus (COVID-19) information page to learn about changes to SSN card requests during the COVID-19 pandemic.

Step 3: Complete an Application for a Social Security card.

Step 4: Contact your local Social Security office or your local Social Security Card Center for submission options.

We can only accept original documents or documents certified by the issuing agency. We cannot accept photocopies or notarized copies of documents. We’ll return any documents you mail to us along with a receipt.

Important Information
We will mail the child’s card as soon as we have verified all required documents. You should receive the card within two weeks from the date on the receipt. The replacement card will have the same SSN as the previous card.

You may not need to get a replacement card for the child. Knowing the SSN is what is important. The child may need an SSN card to get a job, collect Social Security benefits, and receive some government services. Otherwise, you do not often need to show the child's SSN card.

What is the eligibility for Social Security partners benefits and my own retirement benefits in PENNSYLVANIA?

  • If you have not worked or do not have sufficient Social Security credits to get approved for your own Social Security benefits, you may be able to get spouses benefits.
  • To get approved for spouses benefits, you should be one of these:
  • At least 62 years of age.
  • Any age and caring for a kid entitled to receive benefits on your spouses record and who is younger than age 16 or handicapped.
  • Your complete partners benefit might be approximately one-half the amount your partner is entitled to get at their full retirement age. If you select to start getting spouses benefits before you reach full retirement age, your benefit amount will be permanently lowered.

You will receive your full spouse’s benefit amount if you wait until you reach full retirement age to begin receiving benefits. You will also receive the full amount if you are caring for a child entitled to receive benefits on your spouse’s record who is younger than age 16 or disabled.

If you do have enough credits to qualify for your own Social Security benefits and you apply for your own retirement benefits and for benefits as a spouse, we always pay your own benefits first. If your benefits as a spouse are higher than your own retirement benefits, you will get a combination of benefits equaling the higher spouse benefit.

Here is an example:
Mary Ann qualifies for a retirement benefit of $250 in PENNSYLVANIA and a spouse’s benefit of $400 in PENNSYLVANIA. At her full retirement age, she will receive her own $250 retirement benefit, and we will add $150 from her spouse’s benefit, for a total of $400.

Keep in mind that you may have options to increase your benefit amounts. For more information, see Filing Rules for Retirement and Spouses Benefits.
If you are at least 62 years of age and you wish to apply for retirement or spouse’s benefits, you can use our online retirement application to apply for one or both benefits.

If you are divorced
If you are divorced and your marriage lasted at least 10 years, you may be able to get benefits on your former spouse’s record.