Social Security Guides

Plain-language answers to the questions people ask most about Social Security — cards, appointments, and benefits — that apply nationwide. For office addresses and hours, browse by state instead.

Your Social Security Card

Appointments & Contact

How to Schedule a Social Security Appointment

Appointments are now required for most in-person visits. See how to schedule one online or by phone, and when you can still walk in.

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Social Security Office Phone Numbers & Contact Info

Find the national phone number, best times to call, and how to reach your local field office directly.

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Social Security Office Holiday Schedule

Social Security field offices close on all 11 federal holidays. See this year's full schedule so you can plan your visit.

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How to Talk to a Real Person at Social Security

Stuck in the Social Security phone menu? See the fastest way through it, when to call, and what to do if the line won't connect.

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What to Bring to Your Social Security Office Visit

Know before you go: which documents Social Security actually accepts, and why a photocopy or expired ID gets you turned away.

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Best Time to Visit a Social Security Office

Some days at a Social Security office mean a 90-minute wait. See when it's quietest, and the one thing that shortens any wait the most.

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Social Security Office Closures: How to Check If Yours Is Affected

A handful of Social Security field offices are temporarily closed or limited at any given time. See how to check if yours is affected before you make a trip.

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Social Security Scams: How to Spot and Report Them

Scammers impersonate Social Security by phone, email, and mail. Learn the warning signs, how to verify a real contact, and where to report a scam.

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Benefits & Eligibility

Manage Your Benefits